Hikvision cameras are common surveillance devices. At night, they use infrared lights to provide illumination and ensure clear monitoring images. However, sometimes the infrared light may stay on continuously. This can increase power consumption and may affect the service life of the device.
Below are some common troubleshooting and repair methods.
1. Check the Device Settings
First, check the camera settings.
Log in to the Hikvision camera management interface and find the infrared light settings. Make sure the infrared light mode is set to Auto. In auto mode, the infrared light will only turn on when the ambient light is insufficient.
If the infrared light is set to Always On, it will remain on all the time.
If the settings are correct but the problem still exists, you can continue with the following checks.
2. Check Whether the Infrared Light Is Faulty
The infrared light may stay on because of a fault in the infrared light module itself. You can check it through the following steps.
2.1 Restart the Camera
First, turn off the power to the camera. Wait for a while, then power it on again.
Sometimes, the infrared light staying on may be caused by a temporary system fault. Restarting the device may solve the problem.
2.2 Check the Power Supply
If the problem still exists, check the power supply of the infrared light and the camera.
Make sure:
- The power supply is properly connected
- The voltage is stable
- The power adapter is working normally
- The cable connection is not loose or damaged
If the power supply has a problem, replace it with a suitable new power adapter.
2.3 Check the Infrared Light Module
If the above methods do not solve the problem, the infrared light module itself may be faulty.
In this case, it is recommended to contact a professional technician or the after-sales service center for further inspection and repair.
3. Other Possible Causes
In addition to device settings and infrared light failure, the problem may also be caused by other factors.
3.1 Light Sensor Failure
The automatic switching of the infrared light is usually controlled by a light sensor.
If the light sensor fails, the camera may incorrectly judge the environment as dark, causing the infrared light to stay on continuously.
In this case, the light sensor may need to be replaced.
3.2 Software or Firmware Issues
Sometimes, camera software or firmware errors may also cause the infrared light to stay on.
You can try:
- Restarting the camera
- Updating the camera firmware
- Restoring the device settings
- Reconfiguring the infrared light mode
- Checking whether the camera system is running normally
If the issue is caused by a software problem, updating or resetting the device may help solve it.
Conclusion
The problem of a Hikvision camera infrared light staying on may be caused by incorrect device settings, infrared light failure, light sensor failure, or software issues.
You can troubleshoot the problem by checking the infrared light mode, restarting the camera, checking the power supply, inspecting the infrared light module, and updating or resetting the camera software.
If the problem cannot be solved through basic troubleshooting, it is recommended to contact a professional technician or after-sales service center for further assistance.